2020 Defender



In certain cases, the vehicle informs the user before an update, and outlines any preconditions the user must follow to make sure vehicle operation following the update. These can include requirements to drive the vehicle shortly after an update has been applied.

The vehicle may support the download and installation of over-the-air software updates. Over-the-air software allows certain components of the vehicle to be kept up to date without the need to visit a retailer/authorised repairer.

The ability to perform an update is simple and intuitive from within the vehicle's infotainment system.

When a new software update is available, and depending on internet connectivity, the vehicle automatically begins the download process with no interruption to the vehicle usage. On completion of the download, a notification displays on the touchscreen asking to begin the installation process.


Depending on the specification of the vehicle, software downloads may be requested to be done manually.

Follow the on-screen prompt to start the installation process or schedule for a preferred time. A preferred time can be set via Vehicle and Software Updates menus in the touchscreen. See SYSTEM SETTINGS.


During installation the user can access the vehicle at any time, but it will not be possible to start the vehicle.

Upon successful completion of the update, an on-screen notification is displayed. Following the update, the current software version information is visible within the vehicle's infotainment system.


An update process can take up to an hour to complete.

To complete a software update observe the following conditions:

  • The vehicle has to be locked and alarmed to start the installation process.


    Once the installation is initiated, the vehicle may still be accessed, however it will not be possible to start the vehicle.

  • The vehicle has to be parked and stationary.

  • The new software must be successfully downloaded to the vehicle.

  • The vehicle needs cellular or Wi-Fi connectivity during the process of performing a software update. See CONNECTIVITY OVERVIEW.

  • The terms and conditions for the installation must be accepted.

  • The vehicle update must not be interrupted, either by the vehicle owner or by loss of internet connectivity.

  • The hazard warning lights, SOS emergency call, Optimised Land Rover Assistance call, or Secure Tracker must not be active.

  • The vehicle may need to be associated to an active InControl account. See INCONTROL ACCOUNT SET UP.


Availability of over-the-air updates may vary, depending on the market and vehicle specification. For further information go to: www.landrover.com/pivi-pro-terms.